Is your Avid Media Composer Support Plan due for renewal?* Let us help you easily renew your contract and continue to get the best of what Avid has to offer.
The Avid Support Plan Renewals give you access to Media Composer updates and upgrades only and does not include any 3rd-party software.
Media Composer is proven and trusted by professional editors in every segment of film, television, and broadcast. Designed to handle high volumes of disparate file-based media, Media Composer delivers accelerated high-res-to-HD workflows, real-time collaboration, and powerful media management, eliminating time-consuming tasks so you can focus on telling a great story. And now the choice is yours—edit on premises, remotely through the cloud, on demand, through a low-cost subscription, or purchase a license outright—making Media Composer the most versatile and accessible tool for professional creative editorial.
* This plan works for both Media Composer only and Media Composer with Symphony. There used to be a separate plans, but the support plan has been consolidated into one option.
Avid Support Plans for Media Composer
A standard Avid Support plan is now included with all Media Composer subscriptions and purchases. If your support needs are more demanding, you can upgrade to Elite support for an additional cost, either as a monthly subscription plan or an annual one.
If you have an existing Avid Support contract, it will continue to be honored until it expires. At that time, you can choose the new support option that best suits your needs.
This product includes an Avid Standard Support Plan RENEWAL only.
Please note that in order to renew your Avid Upgrade & Support plan, you must have a “ Renew Support” option under your Media Composer product within your My Avid. Login to your My Avid at account.avid.com and select Avid Products and Subscriptions and then select Media Composer | Software. The "Renew Support" option should be located underneath the Time Period of the Upgrade & Support plan. Avid provides a 30 day grace period for customers to renew their Upgrade & Support plan(s). Once the 30 day grace period is up, those licenses will be ineligible for an Upgrade & Support plan and customers will no longer able to order a renewal plan. If a customer attempts to order once their plan has expired and the 30 day grace period is up, the code received will NOT work. Please note that renewed Upgrade & Support plans will have a start date that corresponds to the expiration date of the previous plan, not the date during the grace period at which the renewal took place.
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