Thank you for purchasing your Avid Support Code

To redeem your Activation Code (also referred to as a Download Code or Redemption Code), simply follow the steps below

Log into your My Avid Account. If you don't have an account, you will need to create one using a valid Email address

  • Select the Avid Software Activation and Download link under the My Products section


Open the spreadsheet you were sent via email.  Note: If you purchased your renewal through a reseller, they may may not email you these codes attached in an actual spreadsheet.  They often put the codes into the body of an e-mail. 

  • Copy your Activation Code  (it will be in the left-hand column of the spreadsheet). Your code is 22 Alpha-numeric characters


Enter you code into the Avid Software Activation and Download page

You may be asked to verify your contact information. When finished, select "Activate Product Subscription"

You will be redirected to a page that shows your new product.
For some products, like Standard Avid Support or a Crossgrade Subscription, you may be asked to associate your product to your System ID from a previous product purchase. Select "Validate Your System ID"

Select your System ID from the drop down list, or enter it into the field below. If you do not know your System ID, you can either check the "Products I Own" section of your My Avid Account, or consult How to find your System ID for Media Composer, Symphony, or NewsCutter for information on finding your System ID. Select "Submit

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Your licenses, serial numbers and downloads will now appear in your account

Note: Education Customers may be presented with a Verification Code rather than a System ID and Activation ID. Eligibility for Education pricing must be verified through our partner Identit-e. For instructions on how to use the Verification Code to receive your software license, consult the Student, Teacher, and Institutional Identit-E Validation for Media Composer article.