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Videoguys' Avid Xpress Pro & DV Tips
The Desk Top Video Handbook On Line 15.0
This page is designed to be your one stop guide to all the best tips and answers to the most frequent technical questions about Avid Xpress Pro & DV. We include our ideal Xpress Pro & XDV system configurations, and we give you some tips to optimize your system for top performance. We throw in a few troubleshooting tips, then we end the page with several links for even more in depth information. If you have a really cool Avid Xpress tech tip, please send it to me videoguy@videoguys.com and we may even add it to this page!!
- Videoguys System recommendations for Xpress Pro & Mojo - Xpress DV
- Multiple Windows Pop Up or other symptoms, remove Hotfix KB824141
This hotfix is not compatible with Avid Xpress Pro, DV, or Studio
- Flamethrower Errors
General troubleshooting tips when encountering flamethrower errors on Adrenaline and Mojo systems
- Optimize Windows XP before you install Xpress DV
- Tips for making a DVD with Avid Xpress Pro
- MPEG Export Failed. Check Console for details. Could not Initialize Authorscript
- Audio Hardware Underruns
- no supported audio cards
- Using Avid Xpress Studio Workflow Guide
- Great Tip for working with multiple still images
- Scott Carnagie's "Things I' learned about Avid" Compilation
- Avid Community > Toolbox > Tips & Tricks A cornucopia of information. Enjoy!
- Avid Xpress Pro HD Manual For the Dodge College of Film and Media Arts by Dave Kost with illustrations by Dan Pavelin
- Configuring the Nvidia Quadro FX-540 professional video edition to display full screen video on a TV with AVID Xpress Pro HD.

Announcing the new and improved Community.avid.com.
Learn, share and exchange knowledge through forums, articles, podcasts, blogs, and more
Announcing the new and improved Community.avid.com. In addition to having a fresh new look, this new website provides a community for digital media professionals, like yourself, to learn, share and exchange knowledge through forums, articles, podcasts, blogs and more
.The new community.avid.com introduces Topic Centers, enabling you to expand your knowledge in subjects such as audio for post, music/sound production, and animation. New Zones allow you to drill down into content specific to your industry, such as post production, HD, and education.
Videoguys System recommendations for Xpress Pro & Mojo - Xpress DV
Avid recommends over-specked systems and only provides you with a handful of 'approved' configs for a simple reason - to cut down their tech support calls. It's so easy just to say - "sorry - you're system is not approved".
Reality Check - as long as you give Xpress DV or Pro enough horsepower you should get great results and have a VERY stable system. Sure, we've run into some hardware to avoid over time, but overall if you stick to an Intel chipset and a 2+ Ghz machine, you're going to get great results with Xpress Pro. Xpress Pro & Mojo are very new, so our database is still being built, but here's our best info to date. Here are some do's and don'ts.
- Get a P4 Hyper-Threaded CPU (2.4 Ghz or faster) It's much easier to build a powerful P4 box for NLE than an AMD. Why? We've found that chipsets for AMD machines require more tweaking and tuning then a P4. If you're going to go with AMD make sure you load all the latest bios updates and patches first. These are not always easy to find, so do your research. Warning: We do NOT recommend the nVidia chipsets for NLE.
- Get plenty of RAM 1.5GB or more. I use 2GB in our Avid Xpress Systems. For best results get a motherboard supports dual channel memory and make sure you use identical pairs of RAM (ie two 1GB sticks). We did some research and discovered that ideally the memory speed should be equal to ½ the front side bus speed. If your motherboard has a front side bus speed of 800 Mhz, go with 400 Mhz memory.
- Get an nVidia Quadro based graphics card. These cards have superb OpenGL support. Avid Xpress Pro & Boris FX take advantage of OpenGL. Both use OpenGL for real-time previews of 3D transitions & filters. Down the road Avid will tap into OpenGL even more. This is the key the reaason why we recommend Quadro cards over less expensive 3D gaming cards. While you can do fine with a 3D gaming card, Quadro cards are designed and engineered for this kind of work - and the NLE engineers are optimizing their applications to take advantage of this GPU OpenGL power
- Firewire. Make sure it's a TI based chipset. The ADS Pyro is a great choice here. If you are going to use Mojo and an exteranl firewire drive you'll need to have two firewire ports in your system - NOT on the same card. So get two Pyro cards. Install them at least 2 slots away from eachother. This should get them on different PCI buses and eliminate and bottlenecks. Should you run into issues, try moving one of the FireWire cards to a differrent slot.
- Storage. SATA is cool for your dedicated video drive, an SATA RAID is even better! A single idedicated internal 7200 RPM EIDE or SATA drive is adequate for real-time DV editing with Mojo. It will also allow you to use uncompressed video. With uncompressed you will find that you eventually reach a clip length that starts to choke your system. If you plan on using uncompressed w/ Mojo often, go with SCSI. SCSI controllers are really good at what they do, and they have minimal impact on your PCI bus.
- Xpress Pro and Mojo are scalable, so give them the most powerful system you can afford for best results. The more powerful your computer the more layers of video you'll be able to handle in real-time. With dual P4 3Ghz+ hyperthreaded CPUs and a GB of RAM you are going to get results that will blow you away!! That said, on a single P4 1.8 with 512 Megs of RAM you'll still have a pretty good system. You wont get as much real-time performance, but your editing may not require it. If you push beyond the real-time capabiliteis, Xpress Pro & XDV have intelligent rendering that will only render those segments of your timeline that require it.
- Laptops. This is where we change our tune. Make sure you use an Avid recommended config or it's eqivilant. Many laptops involve custom hardware that can interfere with throughput. Note: Sometimes the same laptop is sold under different brand names. If this is the case and you can save some bucks - go for it - just make sure it is the same core hardware.
We've just updated our recommended systems page It's loaded with useful info for putting together your NLE computer.
Videoguys XDV System configuration recommendation (11/30/04)
One of the most frequent questions we get asked by customers is what is the best computer to get for running Xpress DV. Xpress DV runs GREAT on our DIY $1,000 machine. We have had excellent results recommending and using HP xw4100/4200 and Dell Precision 350/360 workstations. These systems are rock solid and they combine great components, quality and performace for a very reasonable price. If you decide to go with either of these workstations or build your own, here is our advice on the best new Xpress DV config for the money.
Videoguys Minimum Recommended System Specs for XDV
- P4 2.2 Ghz processor or faster
- Windows XP Professional
- 512+ Megs of RAM - even better get a full GB for best results
- nVidia based dual head graphics card
- Dual 17" Monitors
- ADS Pyro FireWire card (and Pyro AV Link for analog I/O)
- 40+ GB system drive and 80+GB dedicated video drive
- Integrated Sound & networking
Running Xpress DV on your existing computer
- Xpress DV will run on just about any computer faster then a PIII 750.
- We feel that Xpress DV performs best on a P4 processor.
- Avid does not officially recommend Athlon machines. We have found that they can work very well, but that they will require some extra tweaking on your part. Be prepared to upgrade the BIOS and install some updated drivers.
- If you have less then 512 Megs of memory I would urge you to add more.
- I also recommend that you upgrade to a dual head graphics card like the Matrox G550. Xpress DV really rocks on a dual monitor set up. With the extra real estate you can be more productive, or you can use one of the heads to drive a TV monitor for client output.
Multiple Windows Pop Up or other symptoms, remove Hotfix KB824141
This hotfix is not compatible with Avid Xpress Pro, DV, or Studio
Problem:
A warning message may appear on launch of Avid:
Your active Keyboard Setting will now be changed. Be advised, however, that some of the keys may not perform their desired functions unless the Keyboard Setting corresponds to the current Keyboard Input Locale
The project selection window starts to flicker around the buttons after approx 5 seconds. Once you are in the project the video overlay for bins and composer window stops updating so if you drag a window anywhere it leaves bunch of Pop up windows behind it. Also lots of settings windows open by default.
Avid application windows pop up when launching Avid. System runs sluggish and screen flickers.
This happens after installing Security Update for Microsoft Windows (KB824141)
Solution:
- Remove the Security update through Windows Control Panel Add/Remove Programs.
- Click on the start menu
- Click on Control panel
- Double click on Add/Remove Programs
- Find Windows XP Hotfix - KB824141
- Choose remove.
- Restart the computer.
- Optionally here is a patch:
Last but not least, any updates or patch changes to the OS carry some risk. If you are in the middle of a project or something important, back up your data and be prepared just in case the OS does not accept the change, and may require a reinstall of the OS. Have your OS installation CD available.
Flamethrower Errors
General troubleshooting tips when encountering flamethrower errors on Adrenaline and Mojo systems.
- Bad reference #1 problem. Check to make sure the DNA or Mojo has a reference signal. If it does, ask if it is being generated locally as by a black burst box or coming from another house source. If it is coming from a house source and all other possible causes have been ruled out, ask if the customer can generate a sync signal locally, e.g. bringing the generator directly into the edit suite/location.
- Uninstall the flamethrower.sys driver (in Windows Device Manager, Avid Technology under Sound Video and Game Controllers, right click, properties, driver. Uninstall and reboot, allowing the driver to reload via the hardware wizard during the bootup process.
- Check for DV devices being chained on a specific port. Does a single device work ok? Is an unqualified DVD burner on the system?
- Is the system qualified, fast enough, following PCI slot requirements? Check Avid specs for specific hardware models.
- Try rendering in draft mode on the timeline. Try using video tracks only.
- Devices with TI firewire chipsets work best.
- Good firewire cables make a difference! Also, does the cable exceed standard length specs of 14.76 feet?
- Try turning OFF confidence view in the Avid application, and/or other resource sucking applications and networking.
- Mojo/DNA firmware MUST match the software release. If a customer turned off the Mojo/DNA improperly during an upgrade it might not get a proper firmware upgrade. Try reinstalling the software following the proper sequence per install guide.
Phil Lowe's recommendedsettings for Sorensen Squeeze & Avid Xpress
posted April 11, 2004 04:00 AM
"Have you tried the other methods being talked about here? How does your personal experience with Sorenson compare to these other options?"
Larry...
I have not tried other options except those that had been included with XDV 3.5's built-in MPEG encoder and Sonic DVDIt! LE.
Maybe my workflow is a little different than everyone else's, but I don't mess with creating DVD menus and rarely do I create chapter points, since most of my work is shortform.
I find that Sorenson Squeeze with Sonic ReelDVD LE fits perfectly within both my workflow and budgetary needs, and more importantly, I find that this combination yields excellent results.
With that in mind, (and for those struggling with DVD creation issues) here's how I create a DVD using this workflow:
Select all the tracks in my sequence, and set I/O at beginning/end,
RMC (right mouse click) on sequence in bin and use "Send To" to bring up the send to menu,
Export using Send To with Pixel Aspect at 4:3, Audio File Format at WAVE, Audio Sample Rate at 48kHz, Audio Sample Size at 16 Bit, leaving Use Enabled Tracks and Use Marks both checked,
I then check Auto Launch Application making sure Squeeze is highlighted.
Once Squeeze loads, I drag the QT Ref file (no need to drag the WAV file, too) into the Squeeze work area, and select the encoding format of choice, in this case, DVD_NTSC_LARGE.
I then doble click the MOEG-2 file in the work area, and that brings up the encoding menu. There, I do the following for best results:
Stream Type: Elementary
Video Output (checked) and set for MPEG-2 Video. Under Options for MPEG-2, I make sure the Pixel Aspect Ratio is set for 4:3 (if doing a 4:3 project) and the Field Encoding is set for Bottom Field First. (Remember, this is NTSC).
I usually set my Data Rate for 7000 Kilobits/Sec., but recently went as high as 7964 Kilobits/Sec. This yields a Total Data Rate of 9500 Kilobits/Sec. when used with PCM Audio set at a Data Rate of 1536 Kilobits/Sec., well within the 1 Mbps standard for DVD playback.
Format is NTSC. Frame Rate is 29.97 (I don't shoot or edit at 24 or 25 fps, so this is one less variable I have to worry about). Method is Variable Bit Rate.
Now this, I think, is critical: My I Frame Rate is usually 6 but I have gone as low as 1. The I Frame Rate is especially important when you have lots of motion in your video or you're using lots of effects, like dissolves. The lower the I Frame Rate, the fewer motion artifacts and compression artifacts you will have with fast moving objects or during effects (displayed as "blockiness").
The tradeoff is that the more I Frames you have the larger your finished file size will be. That's not critical when you're routinely doing 5 - 10 minute projects, like I am, but someone doing a wedding will find they may not be able to fit a 2 hour wedding on a disc if the frame rate and data rate are set too high.
Finally, I click on the little wrench icon in Squeeze, and look at the Deinterlace pull-down, which defaults to Auto Remove Interlacing. If you are encoding interlaced material, even for web distribution, I set this to None. Squeeze does a horrible job of field interpolation when deinterlacing interlaced video. I ALWAYS set this to None, regardless of my delivery output.
I leave Video Noise Reduction Off and Cropping Off, and don't try to CC my material in Squeeze. With 5 x 256 ways to "tweak" video settings in Squeeze, you have 256 exp 5 (that's 256 to the 5th power) combinations to find a way to screw up video people should be correcting in Pro with scopes! GIGO. Fix it in post, not "post" post.
By the time this all gets to ReelDVD, all the hard decisions have already been made. Just drag, drop, and burn.
One more thing: I always add a little extra black at the top of my sequences (2-3 seconds) so that the word "Play" disappears from my DVD player by the time my sequence starts. It's a small price to pay for not having to mess with menu creation.
Here's hoping this answers a number of questions out there about DVD creation using Pro's included tools. As stated earlier, I find I am able to get excellent results using this workflow and settings, and I hope this will help someone else.
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Optimize Windows XP before you install Xpress DV/Pro
Make sure you have Win XP drivers for ALL your hardware and software.
The key word here is ALL. It only takes one outdated or not ready for XP driver to kill your XP systems performance. Worse yet, you could crash or lock up. You really want to do your homework BEFORE you install XP. Here are a few steps that will take some time, but save you hours of frustration in the long run:
- Go to your motherboard vendor's website and make sure you are running a chipset and BIOS that will support XP.
- If necessary update your BIOS before doing anything else.
- Make sure your graphics, sound, network, mass storage controller and modem all have WinXP drivers. Get these drivers from the Vendors websites directly. We do not recommend letting WInXP install it's own drivers. These may be fine for websurfing and spreadsheets, but desk top video demands maximum performance.
- Get your system up and running with ALL drivers approved for XP.
- Get the latest WinXP drivers for your video editing gear.
- If there isn't an official driver for XP yet, check and see how other users are gettting along with the old Win2K driver or new XP beta drivers. Only experienced users should try this.
You need to login to Windows® XP as the Power-User or Administrator in order to install and or run most of our products. We recommend setting up a Power User account.
Here is how to create a Power User Account:
- Right-click My Computer, Choose Manage , Click system tools , Click Local Users and Groups
- Right-click Users, and then choose New User from the Context menu.
- New user Dialog, Type info, Click Create, then click Close.
- Click Users , Double-click New User Icon, The Username properties dialog box appears.
- Click the Member Of tab, and Click Add
- Type in Power Users, then Click the Check Names button
- Click OK.
Adding Special Privileges to the Power User Account:
- Control Panel>Performance and Maintenance>Administrative Tools
- Double Click Local Security Policy, Click on Local Policies, Double Click User Rights Assignment, Double click Increasing Scheduling Priority.
- Click Add User or Group button, Type the name of the User that you want to be able to access XPDV, Click Check names , Click OK, Click OK again.
Just like Win2K, XP likes RAM. We recommend a minimum of 1GB for XP, and with RAM so cheap, get 2 GB.
Give Xpress DV full use of your system resources XP allows you to give programs priority for processor and memory usage. Here is how you do it.
- Right-click on the My Computer icon, select Advances, click the Performance "Settings" button, you'll see a new tab Visual Effects and then An Advanced tab.
- Click Advanced tab and you will notice A section that says Processor Scheduling and Memory usage.
- In the Processor scheduling select Programs (for Best Performance). This gives priority for running programs (like Premiere, Xpress DV, Edition etc.).
- Now on Memory usage select Programs. Again this gives programs priority to run programs from you memory.
- Now hit Apply and go to item #5 before closing out and re-booting.
Make sure Visual Effects are set to "Best Performance" VisuaL Effects are the fancy new animations XP uses for opening and closing windows and dialog boxes on your VGA screen. These effects waste valuable system resources and they can conflict with the XDV GUI. Here is how to turn them off.
- Right-click on the My Computer icon, select Advances, click the Performance "Settings" button, you'll see a new tab Visual Effects and then An Advanced tab.
- Click the Visual Effects tab. Once there select adjust for best performance. This will allow the best format for processing performance of your video desktop display.
- Once completed hit Apply and proceed to close out and reboot (select yes) if prompted to.
Enable Clear Type This makes a noticeable impact on 2D performance and the view is great. Contrary to some reports it is not designed just for LCD screens. To turn this on
- Right click on a blank area of the Desktop and choose Properties -Click on the Appearance Tab;
- Click Effects - Check the box: Use the following method to smooth edges of screen fonts.
- In the drop down box select: Clear Type.
Click here for all of Videoguys WinXP tips & tweaks
MPEG Export Failed. Check Console for details. Could not Initialize Authorscript
Mpeg Export Failed. Check Console for details. Could not Initialize Authorscript. This error typically occurs after successfully exporting Mpeg files previously. Certain files required for the export lose necessary links and need to be reinstalled for the export to function properly. The issue is currently being investigated, and as soon as more information is available it will be posted in the Knowledge Center.
If you get this error when you are attempting to export Mpeg1 or Mpeg2 files, even if you have successfully exported before, you have two current workarounds. You can either uninstall then reinstall the Xpress DV software, or you can complete the following instructions:
- Locate the following five DLL files inside the Avid Xpress DV folder:
- AuthorScriptLibWin.dll
- ltkrn11n.dll
- ltimg11n.dll
- ltfil11n.dll
- LTDIS11n.dll
- Create a new folder anywhere on the system.
- Move the five DLLs from the Xpress DV folder to the new folder. Make sure the files are no longer in the main Avid Xpress DV folder.
- In the new folder, make copies of all the DLL files. To make the five copies all at once, you can shift-click the five DLL files so that they are all highlighted at the same time. Then go the Edit menu and choose Copy.
- Now paste the copies into the Avid Xpress DV folder. Directly after choosing Edit, Copy in Step 4, go to the main part of the Avid Xpress DV folder. Choose Edit, Paste. This will paste the five copies into the Avid Xpress DV folder. Do not move the original files back into the Avid Xpress DV folder; it will not resolve the problem.
Audio Hardware Underruns
Audio Hardware Underrun errors can occur at various times, and the error does not necessarily indicate a problem with audio. It usually means that one of the drives being used for media is spinning too slowly to capture/playback media at a fast enough rate. It could also indicate problems with the audio card on the computer.
- If using IDE drives, make sure your drives have ultra DMA mode enabled. You can find out how to check DMA status in other entries on the Knowledge Center.
- If you get the error when recording media, try recording to another drive. If you get the error when playing back media, try playing back media from another drive. If changing drives gets rid of the error, then the problem exists with the initial drive.
- On the desktop, right-click the volume control speaker icon in the lower right corner of the Task bar and choose Adjust Audio Properties. Select the Audio tab. For Sound Playback and Sound Recording, check to see that the chosen driver is not Yamaha SXG. If it is, change that to another option. Make sure the ?Use only Preferred Devices? option is selected. Press Apply, then close the window.
- Right-click anywhere on the desktop and choose Properties. The Display Properties window will open. Select the Settings tab. Make sure the Colors category has 32 bit True color. Click the Advanced button (the resulting window options will depend upon your display/graphics card). Make sure the Refresh category is set to 75 Hertz (usually this category is on the Monitor tab.)
- Shut down and disconnect any peripheral devices. Restart the computer and try to record/play media again.
- Reboot.
No Supported Audio Cards
posted by LIZARDKING February 26, 2005 06:20 PM
if anyone out there, (which there are sooo many of you, have audio card problems,) I just figured out the way to fix the no card detected problem- just go into control panel- then sounds and speech- then click on the audio tab- then make all of your defaults on this page soundblaster- ( if this is your sound card) it will fix the problem immediately- fyi- i am using a dell dimensions 8300- soundblaster live- and avid xpress pro 4.6- good luck evryone on getting rid of this annoying problem!!!
Using Avid Xpress Studio Workflow Guide
What a great document!! We found it while searching in the Avid support knowledge base. Not only is this extremely useful to purchasers of Xpress Studio, it is a great way for potential owners to get a better understanding about what makes Xpress Studio so amazing!
Congratulations on your purchase of the Avid Xpress Studio package of editing applications. You can use your applications to create broadcast-quality output incorporating every possible production element from full-speed, high-resolution footage, to multimedia artwork and animation, to computer-generated effects and titling.
Once you create a sequence in Avid Xpress Pro, you can enhance it with highquality titling and effects in Avid FX, with 3D elements in Avid 3D, and with audio processing in Avid Pro Tools LE. You can then encode it for DVD production in Avid DVD by Sonic.
This document outlines the flow of your work going to and from the applications of Avid Xpress Studio. This guide is intended for all users, from beginning to advanced. Click here to download the guide in pdf format. 4.3 meg
How To Update Dongle for Avid DVD by Sonic install errors.
Some new purchases of Avid Studio Toolkit, Media Composer and Newscutter Adrenaline come bundled with Avid DVD by Sonic. There have been some problems where the dongle has not been properly blessed from the factory with the liscense for Avid DVD. Go to this page and download the file Avid DVD.doc It is a word document that contains all the steps you will need to follow to update your dongle and run the Avid DVD software.
Great Tip for working with multiple still images
- Import all stills into a bin
- Set duration of stills in Preferences
- Go to Text View
- Click Top JPEG, shift click bottom one, selects them all
- Go to Script View, this shows I/O points
- Double click first picture loads them all into Source Monitor
- Set Source to ABS
- Go BACK to SCRIPT - essential
- Press I and 2 to forward 10 frames, I and 1 to go back, I and 3 to advance 1 frame
- Repeat for Outpoints, it 0 and 2 etc
This will set I/O points on all your stills
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